Teresa Hinze, Executive Director
Since 2002, Ms. Hinze has served as the Executive Director of Community Tax Aid (CTA). She has over 25 years of experience in office management, human resources management, program management, budgeting, fundraising, and grant administration. In addition to overseeing organizational and program operations at CTA, Ms. Hinze is actively involved in design and implementation of Volunteer Income Tax Assistance (VITA) site procedures and quality standards.
Ms. Hinze is a recognized leader in national and local efforts focused on delivering quality tax services to low-income taxpayers and currently serves on the Quality Working Group of the National Community Tax Coalition (NCTC). In 2012, Ms. Hinze was appointed by the Mayor and City Council of the District of Columbia to serve on the DC Tax Revision Commission, an independent panel of local tax experts who reviewed the District’s tax system and recommended improvements. In 2019, Ms. Hinze testified before the DC Council supporting the creation of a local Taxpayer Advocate’s Office.
Prior to becoming CTA’s first Executive Director, Ms. Hinze was employed by the National Law Center on Homelessness & Poverty where she assisted with public education campaigns, including a campaign to raise awareness about the Earned Income Credit. She also served in several capacities at CTA, including volunteer tax preparer, Secretary of the Board of Directors, and Director of Volunteer Administration before stepping into the role of Executive Director for the organization. Ms. Hinze received her B.A. in International Affairs with a minor in Economics and Religious Studies from The George Washington University.
Miren Beitia, Programs Coordinator
Ms. Beitia trains and oversees the Volunteer Coordinator and Site Coordinators at CTA’s tax preparation sites throughout the District of Columbia metropolitan area. She also leads the main training for Client Coordinators, who are responsible for greeting clients, gathering preliminary information from clients and managing the client exit process after returns are finalized by volunteer tax preparers.
Ms. Beitia, who is fluent in Spanish and proficient in French, served as Site Coordinator at CTA’s largest VITA site located at the MLK Library where she assisted low-income, limited English proficiency, disabled and elderly taxpayers for tax seasons 2010 through 2017. During the temporary closure of the MLK Library, Ms. Beitia has served as Site Coordinator at CTA’s replacement downtown location where she continues to assist Spanish-speaking taxpayers and provide technical support to all CTA sites during tax season.
Prior to working at CTA, Ms. Beitia worked for the Social Security Administration for 30 years in a variety of front-line, technical, and management positions. She was a participant in the Agency Advanced Leadership Program and served as a manager and supervisor for more than 10 years.
Since her retirement from the federal government in 2005, she has been an active volunteer at several non-profit organizations that serve the homeless and economically struggling populations in Washington, DC. She has served on the Board of Samaritan Ministry of Greater Washington, and as Clerk and Junior Warden at St. Patrick’s Episcopal Church. Ms. Beitia graduated from Drew University with a B.A. in Spanish and French.